The new European General Data Protection Regulation (GDPR) goes into effect on May 25, 2018. We can assure you that as of today, May 17, 2018, all Zapla services are in full compliance with GDPR.
A long-standing feature request amongst many of our users have been a possibility to be able to further refine the design of their Zapla booking widget on website. We’ve listened and today we present to you our new custom CSS feature!
Many Zapla customers like to have to have their booking calendar constantly available. Luckily — using the iCalendar integration in Zapla — you can keep your iPhone or iPad calendar up-to-date at any time. Here’s how:
We’ve just added multiple opening hour ranges to Zapla. This has been a much requested feature, and we’re happy to now support all of you which have closed during the day – for example for siesta!
Often, it’s a great idea to greet your customers with a personal message after they’ve placed their booking. That’s why we’ve just launched an email and SMS text template editor for Zapla. Now you can customize any customer notification with your very own message.
Whether you’re a therapist or renting out bicycles, it’s often important to have time to take a break and prepare for the next session. That’s why we’ve added a new transition feature to Zapla to help streamline the work-flow of your business.
Today we’re launching an exciting and much requested new feature in Zapla! It’s now possible to accept payments directly from within the booking widget, helping you get paid. Your customers can pay using VISA, MasterCard, and American Express.
It’s now possible to review your incoming bookings prior to accepting or declining them. This gives you a chance to see if the booking fits your personal schedule or to gather additional information from your customer.
When logged in to the Dashboard, open a service and you’ll be able to enable booking confirmations.
There’s one more thing! We’ve had quite some feature requests for saving bookings as a draft without outgoing customer e-mails and SMS texts being sent, so we’ve added this feature as well.
We all know it. A customer has booked an appointment, but hasn’t showed up. You try calling, but they won’t answer the call or they’ve just forgotten about their appointment at your business.
Customer no-shows costs you both money and time, and that’s why the Zapla booking system automatically automatically sends both email and SMS text receipts and reminders. When a customer has completed a booking, a receipt is immediately sent to both your customer and you, letting both parts know the booking has succeeded.
Exactly 24 hours prior to the appointment, your customer will receive an email and SMS text to remind them of their appointment. The email also contains a Google Map with a link to the location of your business, making it easy for your customers to find directions to your business.
Email and SMS text reminders unfortunately can’t eliminate the problem completely, but it will dramatically reduce customer no-shows.
Try Zapla now by signing up for a 30-day free trial account.